Zingle, now a part of Medallia, is a real-time guest engagement platform tailored for the hospitality industry. It serves as an enterprise cloud-based messaging solution that allows hotel guests to communicate with hotel staff via SMS text messaging or popular messaging apps. This technology aims to enhance guest interaction, ensuring a seamless and personalized experience during their stay.

One of the standout features of Zingle is its ability to integrate with hotels' existing systems. This enables hotels and resorts to utilize a rich dataset available through third-party systems, facilitating better guest communication and service delivery. Zingle empowers hotels to proactively engage with guests by providing key information such as check-in details, reservation data, and updates concerning health and safety procedures.

For hotels looking to implement this technology, Zingle provides a free trial to test its efficacy before commitment. Following the trial, there is a one-time implementation fee along with monthly subscription costs. The platform has garnered attention from major hospitality players, such as IHG Hotels & Resorts, highlighting its status as a preferred vendor for enhancing guest experiences.

If you're interested in more technical details or case studies, you can explore the following links:

1. Medallia Zingle Reviews - HotelTechReport
2. Zingle Expands Hotel Solution Integrations - Hotel Technology News
3. Technology Helps Remove Risky Interactions - Medallia
4. Revolutionizing Hotel Guest Experiences with Messaging Technology - Amadeus Hospitality
5. Zingle empowers business to deliver real-time customer service - Twilio Customers
6. How to improve guest satisfaction with Zingle's messaging tech - Hotel Tech Report
7. IHG Hotels & Resorts Taps Medallia Zingle - Hospitality Tech

These resources provide valuable insights into how Zingle operates, its potential impacts on guest satisfaction, and its integration capacities within hotel management systems.

Sources

Medallia Zingle Reviews - HotelTechReportZingle Expands Hotel Solution Integrations, Rolls Out New Guest ...[PDF] Technology Helps Remove Risky Interactions to Deliver the Future ...Revolutionizing Hotel Guest Experiences with Messaging TechnologyZingle empowers business to deliver real-time customer serviceHow to improve guest satisfaction with Zingle's messaging techIHG Hotels & Resorts Taps Medallia Zingle to Create Exceptional ...

Related Questions

What does Zingle do?

What is the basic information of hotel?

What is Zingle on iPhone?

How much was Zingle sold for?